
Privacy Policy
Your privacy matters to us. This policy explains what we collect and how we protect it.
1. Who We Are
Da Chimney Boutique Hotel & Restaurant ("The DEN by Da Golden Chimney") is a boutique hotel located at 20 Agadez Crescent, Wuse 2, Abuja, Nigeria. We are committed to protecting the privacy of all guests and visitors to our website.
2. Information We Collect
We collect information you provide directly, including:
- Your name, email address and phone number
- Booking details such as check-in/check-out dates, room preferences and guest count
- Special requests and messages submitted through our contact forms
- Flight and arrival details for airport pickup services
3. How We Use Your Information
We use your information to:
- Process and confirm bookings and reservations
- Respond to enquiries and provide customer support
- Send booking confirmations and service updates
- Improve our website, services and guest experience
- Send promotional offers only if you have opted in
4. WhatsApp & Communication
When you contact us via WhatsApp, your messages are subject to WhatsApp's privacy policy. We use your phone number solely to respond to your enquiry and manage your reservation.
5. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use the site. This data is aggregated and does not personally identify you. You can disable cookies in your browser settings at any time.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the details below. We will respond within 30 days.
8. Contact Us
For privacy questions, contact us at: +234 805 077 9933 or anita_ansh2002@yahoo.com